Shipping & Delivery Policy

Effective Date: 18/3/2026

Thank you for shopping with us. This Shipping & Delivery Policy explains how we, our, and us handle order processing, shipping, and delivery timelines for all purchases made through our WooCommerce-powered store.

1. Order Processing Time

  • All orders are processed within up to 3 business days (holding/processing time)
  • Orders are not processed on weekends or public holidays

Once your order is processed, it will be prepared for shipment.

2. Shipping Time

  • Estimated shipping time: 5 to 8 working days
  • Total estimated delivery time: 6 to 11 business days (including processing)

Delivery times are estimates and may vary depending on location, courier services, and unforeseen delays.

3. Shipping Location

We currently ship across the United States only.

  • Free Shipping is available on all orders within the USA
  • No minimum purchase required for free shipping

4. Shipping Charges

  • Free Shipping on all orders across the USA
  • No hidden charges or extra fees

5. Order Tracking

Once your order is shipped, we will provide tracking details via email so you can monitor your delivery status in real time.

6. Delays & Issues

While we strive to deliver orders on time, delays may occur due to:

  • High order volume
  • Weather conditions
  • Courier service disruptions

We are not responsible for delays caused by shipping carriers, but we will assist you in resolving any issues.

7. Incorrect Address

  • Please ensure your shipping address is accurate at checkout
  • We are not responsible for orders delivered to incorrect addresses provided by customers

If you notice an error, contact us immediately before shipment.

8. Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Contact the shipping carrier first
  • Then contact us for support

We are not liable for lost or stolen packages confirmed as delivered, but we will try to assist where possible.

9. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery
  • Provide photos as proof

We will review the issue and offer a replacement or refund where applicable.

10. Contact Us

If you have any questions about shipping and delivery, you can contact us:

By placing an order with us, you agree to this Shipping & Delivery Policy.